Kent Altena's Resume (Last updated September 21st 2008)

Certifications -
Microsoft - MCITP - Vista (Enterprise Support) & Windows 2008, Server Administrator; MCSE - Windows 2003, 2000; MCSA - Windows 2003; MCTS - Vista; MCTS - Windows Server 2008 Active Directory Configuration; MCTS - Windows Server 2008 Network Infrastructure Configuration
VMware - VCP - VI3 & 2.x, VSP
Novell - Master CNE; CNE-Netware 6,5,4
Comptia - IT Project ; Network ; A+
Security - SSCP, TICSA

Technical Skills - 13 years of experience of designing and administrating Novell and Microsoft enterprise environments; project manager and technical lead for multiple network upgrades and migrations. Proven history of implementing, deploying, and administrating secure environment.

Proven Knowledge of Administration and Design:

• Microsoft NOS (2008, 2003, 2000, 4, SBS)
  

• Novell NetWare NOS (3.x/4.x/5.x/ 6.x, Zenworks Suite, Account Management)
  

• Directory Services - eDirectory, Active Directory, LDAP, DIRXML, Nsure Identity Manager 2, GPO design, Role Based Services rights delegation
  

• Clustering Solutions - Novell Cluster Services and Microsoft Cluster Services 2 - 4 node clusters for File Systems, Database, and Application clusters
  

• Server Consolidation - VMware Infrastructure 3, VMware ESX Server 2.x, VirtualCenter, P2V
  

• Terminal Services - Microsoft Terminal Services and Citrix Metaframe Server (4.x)
  

• Scripting - Powershell
  

Non-technical Skills - effective communicator of ideas - educated originally as a professor and have taught classes at the collegiate level; strong writing skills; and disciplined self-starter with experience of starting and running own business. I have acted as technical lead and supervisor for multiple IT departments and projects.

Served as lead network administrator for both Netware and Windows server teams to manage 500 Windows servers, 65 Netware servers, 20 Linux, and 30 ESX Servers across 10 states and 600 sites. I was third level technical support for user support and server issues on 24x7 rotational basis. I was often consulted by other administrators and engineers to resolve difficult troubleshooting issues.

Example Projects

• Designed and implemented NT 4 to Active Directory upgrade project, which involved an upgrade to Netware 6.5, migration to Nsure Identity Manager 2 synchronization technology, and implementing password synchronization between distributed directory services. Created the ESX test environment and plans, and handled communication with the business units. The project also included the upgrade of multiple mission critical NT4 member servers using ESX server and P2V to prevent downtime and production outage.
  

• Designed and administrated server consolidation program through use of VMware ESX server and VMware VirtualCenter. I wrote the strategy document, designed and administrated the environment. The environment has grown to over 30 ESX hosts and 250 Virtual machines production environment. I have also designed the performance monitoring processes and improved disaster recovery processes to utilize virtualization benefits.
  

• Performed engineering and technical lead role on agent application delivery project, which affected 2500. The project implemented Citrix Presentation Server 4.5 to replace remote application installation and was responsible for $4.5 million in cost reductions in remote office VPN elimination.
  

• Designed and implemented enterprise file, print, and directory services migration from Netware 6.5 to Windows 2003 R2. This project involved replacing the enterprise and remote office file servers and file permissions to Windows file servers, migrating from iPrint to Active Directory-published printers, and reconfiguring Netware LDAP clients to utilize enterprise LDAP service.
  

Designed and implemented distributed 350 server environment and 2000 distributed user accounts. I was the liaison to internal and external auditors. I designed the gold security templates for Windows 2000 and 2003 servers for risk mitigation for internal and extranet servers and created the policy for server vulnerability by which all servers were scanned and remediate for their vulnerabilities. I created patch implementation policy and chaired the monthly patch review meeting.

Provided network administration services and consulting services to small- to medium-sized customer networks. Additionally provided project-based assistance for larger corporate accounts. Supported real estate, manufacturing, medical, financial, and legal firms.
Example Projects

• Outsourced to Farm Bureau Financial, a multi-state insurance and financial organization, for 14 months as network consultant/technical lead on Netware 6 migration. Provided daily network administration for the 150-server Netware 4.11/NT environment, assisted in the rollout of Windows 2000 servers. Technical lead of the Netware 6 project team and developed or assisted in the deployment of all areas of 35-server enterprise migration (NDPS/Iprint, SAN/Clustering, eDirectory/LDAP services, usage of Zenworks for Desktop, Account Management).
  

• Designed and implemented Windows 2000 network for Des Moines real estate firm, including internal and internet Exchange server, RAS/VPN solution for field personnel, enterprise anti-virus, network security, and firewall configuration. Responsible for continued network administration on scheduled basis.
  

• Designed and installed new Windows 2000 network for regional bank in North Central Iowa. Implemented main office and branch office networks, and the internal and Internet information security in accordance with federal bank regulations.
  

My primary job responsibilities have been consulting and managing our small/medium-sized customers' networks. Consulted also project-based support to large corporations in the Fort Dodge market, as well as providing network design and implementation guides for other offices' area. Managed the projects of multiple network upgrades and new network installations. Supervised and trained other network engineers and technicians in the Fort Dodge office. Supported Novell, NT network operating systems; LAN, WAN, and Internet VPN connectivity solutions.
Provided professional leadership and customer support, which were instrumental in doubling the number of network clientele from the year prior to arrival. Billed consistently among the highest engineers, and had highest customer satisfaction. Designed company intranet web site to boost productivity and communication among regional company offices.
Example Projects

• Migrated health care facility from Netware 3.x to Netware 5 pure-IP environment. Designed remote access solution for numerous buildings in multiple towns, and redesigned network security around Zenworks, login scripts, NDPS, and NDS. Supervised the client-side desktop migration, Zen-distributed applications, and upgrades to Windows 98.
  

• Designed and installed Internet connectivity, remote-access, and enterprise e-mail solution for trailer manufacturing firm in multiple locations.
  

• Implemented Microsoft Small Business Server multiple times for a variety of government and business customers.
  

My primary job responsibilities were assisting in the administration the company's LAN/WAN network in 5 locations, performed desktop services, building the bank's new personal computers, and installation and distribution of new software. Managed the Internet frame relay network. Taught the user training sessions, and chaired the Technology User Group committee. Developed the company's operating system migration plan for nearly all computers from Windows 3.1 to Windows 95. Performed the Year 2000 testing on all workstations and servers, ensuring their compliance or and patching the BIOS.

Owned and operated the successful business for over a year. The business main focus was onsite repair and upgrades of customer's equipment. Performed phone and on-site troubleshooting with customers. Provided technical assistance primarily end-user and small companies' networks, and gained experience in repairing many different types of computer systems.

2000 Member of the Network Advisory Committee
Iowa Central Community College
Evaluate the appropriateness of the curriculum for the current networking environments, and make recommendations for the future. Appraise the current teaching staff and goals for the program in general.

1989 - 1998; 2005-2006 Iowa Army National Guard
Infantry, Military Intelligence Analyst

2001 - 2005 Multiple Technical Conferences and Training (Novell Brainshare, Microsoft TechEd, VMworld, DirXML, Zenworks, Identity Manager Advanced Technical Training, VMware ESX Systems Management, VirtualCenter System Management. Linux)